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IHG accused of discrimination from its Chinese members

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钻石会员 鲜花(10)

testaccount 2010-5-31 13:44:01  | 显示全部楼层 | 阅读模式 | 专题 | 话题
本帖最后由 testaccount 于 2010-5-31 14:05 编辑

IHG accused of discrimination from its Chinese members

May 30 2010  AFP

InterContinental Hotels Group (IHG) is facing charges from a number of its Chinese members who accuse the company of “discrimination”. The allegation claims that IHG closes the accounts with Chinese names who try to make reward stay redemptions using their points through the past few months.  IHG spokesman Josh Ellerman said the company holds the right to cancel any Priority Club membership and revoke any and all unredeemed points collected by any member for violation of IHG membership terms, including having multiple accounts and gaining excessive points that should not be rewarded. However, many Chinese members claim that this large scale of account closure mainly involve accounts with Chinese names. Mr Ellerman declined such allegations saying IHG’s IT system uses a sophisticated algorism to detect fraudulent activities, and the account closure is not limited to a particular area. He clarified saying that the monitoring mechanism is not aimed in the direction of any one country or group of ethics. The issue was down to a few dishonest people and he said these people were certainly not limited to China. Mr Ellerman said there were potentially some organized people who made a large rewards redemption presumably with the aim of then profiting from selling IHG hotel stays using the points that are “questionable”. The spokesman finally emphasized the importance of the Chinese market, saying the recovery of the Chinese economy is continuing to drive a tentative recovery in room rates at InterContinental Hotels Group, and he believed that IHG will expect a huge increase of the memberships in China in the next there years.
IHG shares were down 2p to 104p today.
评分 (3人)威望 理由 总评分:威望 +26  查看全部评分
badigao + 10
lv7678 + 10 哦,这篇新闻稿牛得厉害。
simonhoo + 6 先顶,专业的新闻人士

钻石会员 鲜花(10)

testaccount 2010-5-31 13:45:43  | 显示全部楼层
以上新闻为预计的公关稿件。。模拟写作

黑钻会员 鲜花(195)

simonhoo 2010-5-31 13:57:53  | 显示全部楼层
Mr. Josh Ellerman这次要出大名了!
SPG Platinum

钻石会员 鲜花(2)

shottplatte 2010-5-31 13:59:26  | 显示全部楼层
问题是刘总的案例没有提啊
刘总涉及的还是正当使用,不违反IHG集团条款,IHG拿不出有效证据但会直接取消账户
我们有理不能让那个josh说啊,应该加入相关case举例,如老外也普遍注册多个优惠代码,但没有处置

钻石会员 鲜花(10)

testaccount 2010-5-31 14:00:43  | 显示全部楼层
我感觉最后闹到欧美舆论那里也就是这样的结果,最好的策略其实是要竞争对手点拨一下。

钻石会员 鲜花(10)

testaccount 2010-5-31 14:03:03  | 显示全部楼层
问题是刘总的案例没有提啊
刘总涉及的还是正当使用,不违反IHG集团条款,IHG拿不出有效证据但会直接取消账 ...
shottplatte 发表于 2010-5-31 13:59


谁付费我稿件就怎么写呗

黑钻会员 鲜花(195)

simonhoo 2010-5-31 14:07:32  | 显示全部楼层
谁付费我稿件就怎么写呗
testaccount 发表于 2010-5-31 14:03


社区没有钱,大家都是义务奉献的。。。

钻石会员 鲜花(10)

testaccount 2010-5-31 14:08:33  | 显示全部楼层
社区没有钱,大家都是义务奉献的。。。
simonhoo 发表于 2010-5-31 14:07



    俺是开个玩笑,我的意思是最后的新闻稿估计也就是类似这样子的,人家公关本领可强了。

黑钻会员 鲜花(195)

simonhoo 2010-5-31 14:12:33  | 显示全部楼层
能让丫股价大跌的新闻稿就是好新闻稿,喜达屋最应该掏这个稿费了,他家是知名的收益者。
SPG Platinum

禁止访问 鲜花(5)

20080802 2010-5-31 14:31:52  | 显示全部楼层
支持SPG,IHG,88吧

蓝钻会员 鲜花(10)

老虎 2010-5-31 16:28:50  | 显示全部楼层
混乱的积分计划。

钻石会员 鲜花(10)

testaccount 2010-6-1 13:39:36  | 显示全部楼层
万一刘总问完后就是帖子里的新闻结局怎么办?

白金会员 鲜花(0)

乐事薯片 2010-6-1 19:34:34  | 显示全部楼层
太有才了,看起来和CNN,BBC的报道没有什么两样

钻石会员 鲜花(10)

testaccount 2010-6-2 13:10:49  | 显示全部楼层
刘总和那个人的沟通结果居然就是公关稿里的感觉。。

自我陶醉一下

黑钻会员 鲜花(95)

troyliu 2010-6-2 13:49:46  | 显示全部楼层
赞下文笔!
迈生活创始人
www.mileslife.com

白金会员 鲜花(1)

宅MM

水晶熊熊 2010-6-2 14:55:43  | 显示全部楼层
能把他家的股价搞低也不错,高层压力大着呢。本来就是他们自己的政策有问题。
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