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官方消息证实奖励住宿计入等级计算

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lilyinapril 发表在  2011-9-28 09:58:15  | 显示全部楼层 | 阅读模式
本帖最后由 simonhoo 于 2011-10-2 09:14 编辑

以下为官方邮件。来源是FT上的大佬Gary Leff。
To: General Managers
CC: Front Office Managers
From: The SPG Global Team
Re: Confidential – Award Stays and Nights Count Toward Elite Status Starting October 1
September 22, 2011

Announcing a new SPG member benefit effective October 1, 2011.
SPG® is excited to announce the launch of a new benefit that affects all SPG members. Starting October 1, 2011, and onward, all SPG Award stays and nights will count toward elite status qualification. This includes Free Night Awards, Cash & Points

Awards and Awards earned through promotions (e.g., Free Resort Night Awards from the Getaway Free promotion). This benefit will be a permanent change to the program for October 2011 earnings and beyond.
Our members requested this benefit and we’re thrilled to be able to deliver it. We want to recognize redemption stays by our members and believe this change will encourage more SPG Award redemptions. The change will help set SPG apart from many of our competitors and further solidify SPG as a leader in the hospitality industry.


http://www.spgpromos.com/awardni ... zh_cn&IM=ENC_SPG_B1












Important information for all hotels:
All hotels using PRSNET or Non-IPS: The process will remain the same for entering paid stays in SPGLINK. Now, any stay with a Rate Plan beginning with SPG — with or WITHOUT revenue — must be posted to ensure Award stays count toward elite status. This is a requirement starting October 1, 2011, for stays with checkout dates of October 2 or later.
For all IPS Galaxy and IPS Opera Hotels: Award stays will be automatically posted and no changes will need to be made at this time.


Please see the below list of frequently asked questions about the benefit change. And be sure to reach out to your SPG Champion or email REDACTED regarding any questions you have.
As a reminder, this information is confidential until members are notified on October 1.

Frequently Asked Questions:
Q: When does the new SPG member benefit — allowing SPG Award stays and nights to count toward elite status — go into effect?
A: This benefit will go into effect starting October 1, 2011, for all SPG Award stays and nights with checkout dates of October 2 or later.

Q: Will SPG Award stays and nights prior to October 1 count toward elite status?
A: No. Only SPG Award stays and nights with checkout on or after October 2 will count and any nights from October 1 forward.No SPG Award stays or nights prior to October 1 will count toward elite status qualification.

Q: Does this new benefit affect all SPG members?
A: Yes, all SPG member levels will receive this new benefit.

Q: Will this change be in effect through the rest of 2011 or ongoing into 2012?
A: This is a permanent change to the program starting in October 2011 and will continue in 2012 and beyond.

Q: What types of SPG Award stays and nights will now count toward elite status?
A: All SPG Free Night Awards, Cash & Points Awards, and promotional Award stays such as the SPG Getaway Free Resort Night Awards. All non-SPG Awards or voucher stays or nights, such as AERORED1-6, CXREDMP, and STARCOMP, etc., are NOT part of this benefit and will NOT count toward elite status.

Q: If a member redeems for five nights, does the Fifth Night Free also count toward elite status?
A: Yes, all nights of the redemption stay will count toward elite status qualification, including the Fifth Night Free Award.

Q: If SPG runs a “Stays/Night Counts Double” campaign, do SPG Award stays/nights now count double?
A: No. Only eligible paid stays will continue to count double during the accelerator campaigns.

Q: Do SPG Award stays and nights count toward promotional earning eligibility?
A: No. Only eligible paid stays and nights will continue to count toward promotional eligibility. For example, if an offer is
“Earn 1,000 bonus Starpoints for every stay,” the SPG member will only earn on eligible paid stays.

Q: Is SPG the first hotel loyalty program to have this benefit?
A: No. The Hilton HHonors program currently has this benefit; however, Hyatt, Priority Club and Marriott do not.

Q: Will members see their SPG Award stays and nights in their Account Summary on eStatements and SPG.com?
A: Yes. SPG.com’s Account Summary section will begin displaying members’ elite progress, including all SPG Award stays and nights, starting October 1 and will count all SPG Award stays and nights after October 1. The November 2011 SPG eStatement will reflect any SPG Award stays and nights from October 2011.

Q: If an SPG member gifts an SPG Award stay or night to someone else, who gets the elite status qualification?
A: If a member (giver) decides to gift an SPG Award stay or night to someone else (receiver), the receiver will be given the stay/night credit toward elite status qualification. If the receiver is not an SPG member, he or she can enroll and receive the stay/night credit. The giver will not receive any elite credit for that posted stay.

Q: Does not posting an SPG Award stay count toward your property’s missing stay metric?
A: Yes, this will count toward your missing stay metric. Please ensure that you enter all SPG Award stays and nights in SPGLINK with or without revenue.

Q: Does my property have to take any action regarding this new benefit?
A: If your property uses IPS Galaxy or IPS Opera systems, the SPG Award transactions will automatically post.

If your property uses PRSNET or is NON-IPS, you must post the SPG Award transactions manually through the SPGLINK, whether or not there is revenue associated with the stay. This is a requirement for all departures after October 1.
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已有7人评分威望 理由
earltarn + 1 谢谢分享!
simonhoo + 18 谢谢分享!
chenggtao + 2 给力!
onelove + 2 赞一个!
无敌 + 5 谢谢分享!

查看全部评分 总评分:威望 +32 

鲜花鲜花榜

2011-9-28 11:26  送了1朵鲜花  并留言:太正点了!
2011-9-28 10:44  送了1朵鲜花  并留言:我非常同意你的观点,送朵鲜花鼓励一下
常回家看看!

钻石会员 鲜花(7)

tigertracy 发表于 2011-9-28 09:59:19  | 显示全部楼层
看一看,能算的话那是好消息。

黑钻会员 鲜花(255)

lalala 发表于 2011-9-28 10:00:48  | 显示全部楼层
钻石到底几时推出呢
别等到明年啊
放弃IHG之后一身轻松

白金会员 鲜花(30)

flygid2 发表于 2011-9-28 10:00:53  | 显示全部楼层
好消息啊

禁止发言 鲜花(3)

ppl2000 发表于 2011-9-28 10:01:19  | 显示全部楼层
有这种好事?!

白金会员 鲜花(30)

flygid2 发表于 2011-9-28 10:01:21  | 显示全部楼层
不知道3送1之类的促销算不算

蓝钻会员 鲜花(1)

asun 发表于 2011-9-28 10:02:06  | 显示全部楼层
看看     

终钻会员 鲜花(476)

rocxian2010 发表于 2011-9-28 10:02:31  | 显示全部楼层
看来是以此代替以往的住一算二了
ihg RA;spg P; MR P;CZ G。。。。。

钻石会员 鲜花(11)

xuch74 发表于 2011-9-28 10:02:43  | 显示全部楼层
正好打算国庆自住一下。。。

蓝钻会员 鲜花(13)

franz 发表于 2011-9-28 10:04:31  | 显示全部楼层
kankan....

钻石会员 鲜花(3)

yy_young 发表于 2011-9-28 10:05:06  | 显示全部楼层
官方消息?!看下

蓝钻会员 鲜花(849)

Adley 发表于 2011-9-28 10:06:03  | 显示全部楼层
不是好消息啊!!
有事手机联系。。。。

钻石会员 鲜花(0)

colinpan 发表于 2011-9-28 10:06:06  | 显示全部楼层
看看呢。。。。。。。。。。。。
梦想SPG白金。

蓝钻会员 鲜花(12)

tuuttuut 发表于 2011-9-28 10:06:06  | 显示全部楼层
如果您要查看本帖隐藏内容请回复


黑钻会员 鲜花(255)

lalala 发表于 2011-9-28 10:06:18  | 显示全部楼层
Q: If an SPG member gifts an SPG Award stay or night to someone else, who gets the elite status qualification?
A: If a member (giver) decides to gift an SPG Award stay or night to someone else (receiver), the receiver will be given the stay/night credit toward elite status qualification. If the receiver is not an SPG member, he or she can enroll and receive the stay/night credit. The giver will not receive any elite credit for that posted stay.

之前放债借出的积分这下回收的时候身价涨了
放弃IHG之后一身轻松

蓝钻会员 鲜花(48)

玉寒真人

玉寒真人 发表于 2011-9-28 10:07:28  | 显示全部楼层
KANKANKAN
已有1人评分威望 理由
paparain + 2 各种感谢 那么帮忙

查看全部评分 总评分:威望 +2 

魔都 玉寒真人

钻石会员 鲜花(11)

xuch74 发表于 2011-9-28 10:09:26  | 显示全部楼层
看起来象真的。。。

钻石会员 鲜花(16)

enilec 发表于 2011-9-28 10:10:20  | 显示全部楼层
看看......

白金会员 鲜花(0)

xie6682 发表于 2011-9-28 10:11:10  | 显示全部楼层
睇下先的啦,很精彩的啦

蓝钻会员 鲜花(35)

cyanchan15 发表于 2011-9-28 10:11:54  | 显示全部楼层
求看看、这就是所谓的新政策么

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