Thank you for your reply message. My name is William and I am happy to assist you in the absence of the representative you were corresponding with previously.
I apologize that members who have previously accepted an offer of a conditional upgrade in Elite status within the last twelve months are not eligible for another offer.
Please reply to this email if you have any other questions about the Marriott Rewards program or your account.
Thank you for choosing Marriott.
Internet Correspondence Specialist
Marriott Rewards Guest Services