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[英国中部BMI(已退出)] bmi现在不能通过邮件补登里程了

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钻石会员 鲜花(20)

jemand 2011-8-20 02:18:43  | 显示全部楼层 | 阅读模式
本帖最后由 jemand 于 2011-8-20 02:19 编辑

一个月前同一账号没有登机牌,只提供票号,成功补登了里程

现在必须要寄登机牌实体到英国,通过邮件会收到统一的回复(flyertalk上有人收到一样的)


Thank you for your e-mail. In order to claim missing miles you need to follow our 'claim missing miles' process which is outlined on our website. Please log in to your Diamond Club account and follow the link 'claim missing miles' under the Members' section. You need to complete the required form and send us your boarding passes and ticket/receipt for your request to be processed. The address you need to send this to is as follows:

Diamond Club
PO Box 5050
Annesley
Nottingham
NG15 0DL
We can credit any flights that you have taken within the past 6 months provided they were booked on a eligible partner and bookings class. To find more information regarding eligible bookings classes please use the following link:

http://www.flybmi.com/bmi/en-gb/ ... -miles/flights.aspx

I hope the above clarifies your request, if you require any further information please contact our dedicated Diamond Club team on 0844 8480 808 or if you are calling from abroad on 0044 1332 648 768.


昨天又写邮件,说自己的登机牌公司要保留,不能寄给他们。问能否寄复印件,收到如下答复


Normally we will require your original boarding passes together with your receipt in order for us to process any missing miles requests.

However, please make a copy of your boarding passes and send this to our Administration team together with a note to explain why a copy is sent instead of the originals. The decision to accept your claim will be made by our Administration team upon receipt and you will be notified of the outcome. I am not able to offer any guarantee's that your claim will be accepted and processed if not accompanied with the originals.

蓝钻会员 鲜花(123)

yw1248 2011-8-20 03:20:36  | 显示全部楼层
一般情况下你如果用email提交足够详细的资料,包括补登表格、电子机票和登机牌的pdf,他们会照常补登。如果你只是提供一串号码,挺多人收到这样的回复的。

钻石会员 鲜花(77)

zhyoo 2011-8-21 17:11:29  | 显示全部楼层
首先,email写得详细一些,所有扫描的PDF都发给他,如果收到如上回复就说原件已经寄出很久了,杳无音信,我这样试了两次都登上了。

钻石会员 鲜花(20)

jemand 2011-8-21 17:49:30  | 显示全部楼层
本帖最后由 jemand 于 2011-8-21 17:52 编辑
zhyoo 发表于 2011-8-21 17:11
首先,email写得详细一些,所有扫描的PDF都发给他,如果收到如上回复就说原件已经寄出很久了,杳无音信,我 ...


我原来也补登过几次,这次邮件的内容也是复制原来的邮件,只是改了航班信息而已

flyertalk上有人说this would appear to be the standard email people get when trying to claim miles.

钻石会员 鲜花(10)

Vorenus 2011-8-21 22:07:48  | 显示全部楼层
jemand 发表于 2011-8-21 17:49
我原来也补登过几次,这次邮件的内容也是复制原来的邮件,只是改了航班信息而已

flyertalk上有人说t ...

发给哪个邮箱了? diamondclub AT bmiemail.com ?

钻石会员 鲜花(20)

jemand 2011-8-21 22:33:44  | 显示全部楼层
Vorenus 发表于 2011-8-21 22:07
发给哪个邮箱了? diamondclub AT bmiemail.com ?

就是这个地址  
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