We wanted to make you aware of some upcoming changes to the Hyatt Gold Passport program.
We are excited to introduce new Diamond membership benefits which we truly hope our Diamond members will enjoy at any of our 450 hotels around the world.
Effective July 28th, Diamond members can experience the following enhancements:
• Extend your stay until 4:00 p.m. Because early flights aren’t always available, meetings don’t always end in the early afternoon and sometimes you just want to relax a little bit longer, we invite our Diamond members to stay later. (Subject to availability at Hyatt resorts and casino hotels.)
• Receive a nightly room refresh. To ensure your stay is as comfortable and luxurious as possible, Diamond members will receive a nightly room refresh, including light housekeeping and bedroom turndown service.
• Experience a new welcome amenity. Based on member feedback, Diamond members can now enjoy a USD$5 credit in the Guest Market at Hyatt Summerfield Suites or a complimentary beverage at Hyatt Place. Or, continue to choose 500 Hyatt Gold Passport bonus points for stays at either brand.
Effective September 1st, Award Chart adjustments will be implemented:
On September 1, 2011, 18 hotels will move to a lower award category and 25 hotels will move to a higher award category.
Rest assured, we will continue to make free night award redemption as easy as possible with no blackout dates. If we have a standard room available, you’re more than welcome to reserve it with your Hyatt Gold Passport points.
Between now and September 1, 2011, all award bookings can be made using the current award chart. Existing reservations for stays subsequent to September 1, 2011, will receive a refund for the point difference if the hotel moved to a lower category.
These Award Chart changes will be communicated and listed on hyatt.com on August 4th, 2011.
As always, we appreciate your loyalty and look forward to welcoming you back to Hyatt soon.
Gold Passport Concierge