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Commercial@singaporeair.com.sg to me
show details Jun 10
Sender Info : No Sender Info found in the address Book
Subject: FEEDBACK: Corporate Booking
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FEEDBACK: Corporate Booking
Mr . XXX
KrisFlyer Number:: XXXX
Feedback & Enquiry: My experience of your new portal has been extremely bad. The new version portal consumes awesome lot of computer resource, making the usage unacceptably slow. The organization of functions has been changed significantly, I have never been able to find my bookings since the launch of this new service. Plus you did not give cusomters a chance to stay with the old but more user-friendly version. I am very disappointed that SIA makes this dramatic move without paying enough consideration of customer experience.