APP 手机版 繁體
返回列表 发新帖

[加拿大航空AC] 加航地面和客户服务员工将于6月14日零时开始罢工= =

[复制链接]

74

主题

6367

积分

14

好友

钻石会员 鲜花(82)

eXterkTi 发表在  2011-6-11 14:14:22  | 显示全部楼层 | 阅读模式
Important information for all Air Canada customers                                               
We have been advised by the CAW - the union representing Air Canada's call centre and airport customer service agents - that it intends to proceed with strike action as early as 00:01 a.m. EDT, June 14, 2011, in the event an agreement is not reached.
                                                Please keep in mind, however, that if call centre and airport customer service agents walk off the job, we will continue to operate our full flight schedule.
                                                The following steps will help you avoid long wait times at the call center and queues at airport check-in kiosks, and expedite airport processes:                                                                                               
A message to our customers                                                                                                       
We remain committed to reaching a negotiated settlement with the union and avert strike action.
                                                        In the meantime, we will continue to work hard at fulfilling our first priority: taking care of our customers and ensuring that everyone gets to their destination safely.
                                                        A message to our customers                                               
                                                                                               
Frequently asked questions                                                                                                       
Although a full schedule of flights will continue to operate in the event of a strike, we understand that our customers will have questions and concerns. We've tried to provide answers to the questions you're most likely to have.
                                                        Frequently asked questions                                               
                                                                                               
Be prepared                                                                                                       
The following information can help ensure you have a smooth travel experience.
                                                                                                               
Check-in                                                       
Check in onlineor on your mobile device at any time within 24 hours of your flight's departure.
                                                        Although more than 500 self service kiosks for check-in and baggage tagging are available at the nine Canadian airports that would be affected by the strike (Vancouver, Calgary, Edmonton, Winnipeg, Toronto Pearson, Ottawa, Montreal, Halifax and St. John's NL), lines would be longer than usual with limited available personnel.
                                                        Take a few minutes to view our tutorial on self-service check-in tools. You'll learn everything you need to know about online, mobile and kiosk check-in.
                                                        Make sure you arrive at the airport in advance of recommended check-in and boarding gate deadlines to avoid problems associated with summer travel congestion.
                                                                                                               
Flight status                                                       
Our Call Centres are currently experiencing higher than usual volume and therefore wait times are long.
                                                        To avoid these lengthy wait times, we encourage you to:                                                        Check your flight status online                                                                                                        In the event that your flight is delayed or cancelled, you may be eligible to rebook your flight using our self-serve delayed and cancelled flight service.
                                                                                                       
Baggage and travel documents                                                       
If at all possible, avoid travelling with checked baggage.
                                                        Take the time to familiarize yourself with carry-on baggage rules and travel requirements and regulations for international flights.
                                               
                                                We will continue to provide updates in the coming days as new information becomes available.
                                                We remain focused on mitigating inconvenience to the best of our ability and, more importantly, getting everyone to their destination safely.

http://www.aircanada.com/en/news/trav_adv/labour_updates.html

祸起资本主义的劣根性,剥削劳动人民的退休金= =

AC*50K AZ*EP AA*G
BOC,BOCOM,CITIC,CGB,SPDB
RBC,Scotiabank,Standard Chartered
BASE @ YYZ/ARN/SZX/DLC

钻石会员 鲜花(3)

onlyou 发表于 2011-6-14 04:13:42  | 显示全部楼层
只是72小时的罢工,不给力啊
http://www.wieistmeineip.de/ip-address/?size=468x60 http://www.wieistmeineip.de/ip-address/?size=468x60

钻石会员 鲜花(15)

apollo 发表于 2011-6-14 05:20:14  | 显示全部楼层
什么个意思,电话客服也要关闭了???

点评

有可能关闭。因为电话客服也是这个工会控制的  发表于 2011-6-14 06:01
有可能关闭。因为电话客服也是这个工会控制的  发表于 2011-6-14 06:03
来自北美洲的鹰

钻石会员 鲜花(2)

100%自费的金卡

canada168 发表于 2011-6-18 06:46:07  | 显示全部楼层
劳资双方达成基本协议,罢工只进行了48小时后就宣告结束。

You gave us your confidence. Here's something in return. http://www.aircanada.com/en/offers/air/discount/discount.html#-CA

We are pleased that the recent labour dispute has been resolved. Our customer service agents are back at work and it's business as usual. You can continue to book with confidence. To thank you for your understanding, we're offering a special promo code for upcoming travel.

To get your exclusive discount, simply enter this promotion code when booking right here at aircanada.com:
Promotion code
THANKYOU

  • Valid on any fare type for travel within Canada and from Canada to the U.S.
  • Travel until December 9, 2011.
  • Book by Sunday, June 19, 2011 midnight, from your city of departure.


Canada 30% offer: To take advantage of this offer, purchase your tickets (Tango and Tango Plus) at aircanada.com byJune 17, 2011, midnight from city of departure. Offer valid for travel until December 15, 2011.

Canada 15% offer: To take advantage of this offer, purchase your tickets (all fares) at aircanada.com by June 19, 2011, midnight from city of departure. Offer valid for travel until December 9, 2011.


发表回复

您需要登录后才可以回帖 登录 | 注册

本版积分规则

常用链接:网站推荐: Points.com:购买里程积分
促销: US Airways购买里程

详情

星空联盟介绍

星空联盟(Star Alliance)成立于1997年,总部位于德国法兰克福,是世界上第一家全球性航空公司联盟,全球最大的航空联盟。
星空联盟自成立以来发展迅速,拥有28家正式成员,航线涵盖了192个国家以及1330个机场,其中中国国航为星空联盟成员。
星空联盟会员等级分为两个等级:星空联盟银卡与星空联盟金卡。
关于我们
关于飞客
发展成长
媒体报道
企业愿景
联系我们
商务合作
加盟飞客
投资人关系
帮助中心
服务协议
帮助中心
在线客服
投诉建议
关注我们
官方APP
官方微信
官方微博
快速回复 返回顶部 返回列表