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Hotels offering HORRIBLE "high speed" internet

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银卡会员 鲜花(0)

yangwang 2011-4-22 15:55:17  | 显示全部楼层 | 阅读模式
(Mods: I didn't see a thread about this, so I thought I'd let users add hotels & I will update to this initial posting)

Ignoring for the moment that I believe Starwood should have gone the route of free internet (at least to golds & plats) awhile ago, I'm quickly realizing that I doubt many hotels have the infrastructure to do so!

Having stayed at 10 different Starwood hotels in the past two months only ONE hotel had a true "high speed" connection, and that was only 1.4 meg/sec (Le Meridien King Edward)!

It's unacceptable that Starwood doesn't maintain a brand standard on what speeds are required before a hotel can boast offering 'high speed internet.' For example, today I was unable to view a WebEx presentation (not exactly something that requires lots of bandwidth--and something most business travelers occasionally use) because the speed offered at my current hotel, Westin Charlotte, is only 0.23 meg/sec--and that's in the middle of the day! At these speeds I can forget about watching streaming video tonight, as well.

Since most home internet connections are now 7-10meg/sec, I have no idea why Starwood doesn't force hotels to upgrade, as well. From my perspective, there's nothing more irritating than realizing I'm paying $12.95 (as I am today) for speeds that are almost dial-up internet!

So until Starwood addresses this issue, I invite you all to post your speedtests (via speedtest.net) and slow internet issues here.

**Update 10/8/09: William (StarwoodLurker) has agreed to compile monthly reports to send to Starwood management! (Thanks William!) He asks that we give speedtest results (so that we have hard proof of the primarily awful speeds). PLEASE make sure to copy/paste the link to your speedtest, don't just post the results. I will continue to update the master table as time permits. Thanks to all who have contributed thus far and let's keep these results coming! Hopefully we can force Starwood to deal with the hotels offering "high speed" internet at speeds that are often slower than dial-up.

**Update 2/22/10: All comments posted before 2/22 have been added to the main post (sorry for the delay).

I want to briefly comment that while I'm glad to see more hotels qualifying as having "good" internet speeds, a 1 meg/sec internet connection (the base requirement for a "good" speed) is still FAR from true "high speed" internet. It still bothers me that there are only a few reported SPG hotels anywhere in the world that exceed 5 meg/sec, while almost EVERY Holiday Inn Express I've stayed at is at least 6 meg/sec. The reason I made the bar so low for qualifying as a "good" hotel was only because I was afraid (and this thread has helped to confirm) that if I put Starwood on the same standard as other hotel chains, they'd fail miserably.

Since I've not heard that Starwood is addressing this issue (and instead may make matters worse, by offering free internet at all hotels to Plats--even though it's a well-deserved benefit), I'm now severely limiting my Starwood stays and I'd suggest anyone else concerned with internet speeds do the same.

Hyatt comped me their Diamond status a few months ago (which includes free internet at all their hotels) and I'm regularly seeing 7-10 meg/sec connections at their hotels. In fact, the slowest connection I've had at Hyatt was 2.43 meg/sec which I think speaks volumes about how behind the times Starwood truly is.

I will continue to update this board, but I can't say I'll be holding my breath as we wait for a corporate mandate to come down from Starwood to their hotels.



SLOW Hotels (under 1 meg/sec): [img]http://images.ibsrv.net/ibsrv/res/src:www.flyertalk.com/get/forum/images/smilies/mad.gif[/img]

Westin Charlotte


Sheraton Eatontown (NJ)


Sheraton Austin
http://www.speedtest.net/result/569724068.png

Sheraton La Jolla
http://www.speedtest.net/result/579044000.png

Westin Bonaventure
http://www.speedtest.net/result/578557007.png

Westin Richmond
http://www.speedtest.net/result/598149031.png

Sheraton Centre (Montreal)


Sheraton Suites Wilmington (DE)
http://www.speedtest.net/result/611743042.png

Shearaton Portsmouth (NH)
http://www.speedtest.net/result/620975159.png

Westin Columbus (OH)
http://www.speedtest.net/result/648344862.png

Sheraton Springfield at Monarch Place (MA)
http://www.speedtest.net/result/713030190.png

Westin Detriot Airport - DFW (MI)
http://www.speedtest.net/result/714086410.png

Four Points Norwalk (CT)

Four Points Leominster (MA)

Aloft Washington National Harbor

Westin Shanghai

Le Meridian Barcelona

Sheraton Maui

Sheraton Saigon

Le Meridien Bangkok

W Silicon Valley
(throttled to 256k)

Sheraton Kampala

Westin Nusa Dua (lobby area)

Sheraton Suites Columbus

Four Points San Francisco Airport

Sheraton Pentaluma (CA)

Sheraton Gunther - San Antonio, TX

The Joule (Luxury Collection) - Dallas, TX

Westin Palo Alto

Four Points Shanghai Daning

Vedema Resort (Santorini, Greece)

Sheraton Manhattan (NYC)

Sheraton Chicago Hotel & Towers

Le Meridien Wien (Vienna)

Westin SFO Airport
(reportedly throttled to 768k up/down)

Westin Governor Morris (NJ)
(reportedly 0.17k d/l, 0.64 u/l)

aLoft Minneapolis



GOOD Hotels (over 1 meg/sec, & where they actually offer what they advertise--true "high speed" internet) [img]http://images.ibsrv.net/ibsrv/res/src:www.flyertalk.com/get/forum/images/smilies/smile.gif[/img]

Westin Edina Galleria
http://www.speedtest.net/result/555180808.png (via wired connection)
http://www.speedtest.net/result/555177578.png (via wireless connection)

aloft Montreal airport


Planet Hollywood Resort and Casino (reportedly as high as 20 meg/sec!)

Sheraton Edison (NJ) - Note: free internet for plats!


Sheraton Wild Horse Resort
http://www.speedtest.net/result/594579403.png

Four Points Cocoa Beach
http://www.speedtest.net/result/623838473.png

Hotel Joule - Luxury Collection (TX)
http://www.speedtest.net/result/631981526.png

Sheraton Suites Philadelphia Airport - PHL (PA)
http://www.speedtest.net/result/644807871.png

Four Points Indianapolis Carmel
http://www.speedtest.net/result/646805311.png

The Fairfax at Embassy Row (DC)
http://www.speedtest.net/result/653742208.png

Sheraton Bradley Airport - BDL (CT)
http://www.speedtest.net/result/713997057.png

Le Meridian King Edward

Sheraton Overland Park

Sheraton Stockholm

Le Meridien Kota Kinabalu

Le Meridien Kuala Lumpur

Westin Dublin

Westin Alexandria (VA)

St Regis Monarch Beach Resort

Luxury Collection - Hotel Kämp (Helsinki)

Sheraton San Diego Hotel & Marina
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黑钻会员 鲜花(520)

老实和尚

Guinness 2011-4-22 16:06:57  | 显示全部楼层
SPG碰上较真儿的老外 估计也是一场持久战
萍水一场,君子之交。有容乃大,无欲则刚。

蓝钻会员 鲜花(10)

开心

xujund 2011-4-22 16:27:09  | 显示全部楼层
最低的0.23M/S我也满足了。
5.11M/S的网速太快了吧,从来没有体验过。
我家里宽带至今才1M。
中毒了。

钻石会员 鲜花(69)

FM820 2011-4-22 18:05:19  | 显示全部楼层
看的好累,不看了。。。。。
支持宠协,加入宠协,成为宠协元老会员。(理事)
http://www.flyertea.com/thread-71234-1-1.html

蓝钻会员 鲜花(54)

willywuua 2011-4-22 22:02:28  | 显示全部楼层
还挺经常碰到酒店里网速慢的让人郁闷的。。。

钻石会员 鲜花(229)

mark8281 2011-4-22 22:44:05  | 显示全部楼层
正在酒店里为此事困扰
Hyatt: D, SPG: P, CZ: G, AA: Platinum

蓝钻会员 鲜花(37)

badeng 2011-4-22 23:21:59  | 显示全部楼层
家里用的电信12M的。。。但是从来没感觉到过。。。。。
亲爱的小比 一路走好 粑粑麻麻永远爱你~~

蓝钻会员 鲜花(21)

I❤W

onelove 2011-4-23 00:53:15  | 显示全部楼层
这个不是FT上面的个老帖子吗~
A Guest Prefers Starwood...

黑钻会员 鲜花(178)

ik

Hellohello1226 2011-5-3 20:31:45  | 显示全部楼层
确实慢,手机绝对没3g快!
Ua 1k, delta d, aa ep, hu g, sk g Ihg ra, mr p, hh d, Hyatt d, spg p, Accor p, club carlson g

钻石会员 鲜花(27)

dj1990 2011-5-3 21:13:00  | 显示全部楼层
楼主帖子用来恶补英语挺好的

金卡会员 鲜花(0)

flyerteabudda 2011-5-4 10:36:57  | 显示全部楼层
话说有些酒店的上网真的超级慢, 还不如用手机TETHER上3G来的舒服
Hyatt-Diamond, SPG-Plat, ICH-Plat Amb, Hilton-Gold, Marriott-Gold
http://weibo.com/neverstopworking
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