(Mods: I didn't see a thread about this, so I thought I'd let users add hotels & I will update to this initial posting)
Ignoring for the moment that I believe Starwood should have gone the route of free internet (at least to golds & plats) awhile ago, I'm quickly realizing that I doubt many hotels have the infrastructure to do so!
Having stayed at 10 different Starwood hotels in the past two months only ONE hotel had a true "high speed" connection, and that was only 1.4 meg/sec (Le Meridien King Edward)!
It's unacceptable that Starwood doesn't maintain a brand standard on what speeds are required before a hotel can boast offering 'high speed internet.' For example, today I was unable to view a WebEx presentation (not exactly something that requires lots of bandwidth--and something most business travelers occasionally use) because the speed offered at my current hotel, Westin Charlotte, is only 0.23 meg/sec--and that's in the middle of the day! At these speeds I can forget about watching streaming video tonight, as well.
Since most home internet connections are now 7-10meg/sec, I have no idea why Starwood doesn't force hotels to upgrade, as well. From my perspective, there's nothing more irritating than realizing I'm paying $12.95 (as I am today) for speeds that are almost dial-up internet!
So until Starwood addresses this issue, I invite you all to post your speedtests (via speedtest.net) and slow internet issues here.
**Update 10/8/09: William (StarwoodLurker) has agreed to compile monthly reports to send to Starwood management! (Thanks William!) He asks that we give speedtest results (so that we have hard proof of the primarily awful speeds). PLEASE make sure to copy/paste the link to your speedtest, don't just post the results. I will continue to update the master table as time permits. Thanks to all who have contributed thus far and let's keep these results coming! Hopefully we can force Starwood to deal with the hotels offering "high speed" internet at speeds that are often slower than dial-up.
**Update 2/22/10: All comments posted before 2/22 have been added to the main post (sorry for the delay).
I want to briefly comment that while I'm glad to see more hotels qualifying as having "good" internet speeds, a 1 meg/sec internet connection (the base requirement for a "good" speed) is still FAR from true "high speed" internet. It still bothers me that there are only a few reported SPG hotels anywhere in the world that exceed 5 meg/sec, while almost EVERY Holiday Inn Express I've stayed at is at least 6 meg/sec. The reason I made the bar so low for qualifying as a "good" hotel was only because I was afraid (and this thread has helped to confirm) that if I put Starwood on the same standard as other hotel chains, they'd fail miserably.
Since I've not heard that Starwood is addressing this issue (and instead may make matters worse, by offering free internet at all hotels to Plats--even though it's a well-deserved benefit), I'm now severely limiting my Starwood stays and I'd suggest anyone else concerned with internet speeds do the same.
Hyatt comped me their Diamond status a few months ago (which includes free internet at all their hotels) and I'm regularly seeing 7-10 meg/sec connections at their hotels. In fact, the slowest connection I've had at Hyatt was 2.43 meg/sec which I think speaks volumes about how behind the times Starwood truly is.
I will continue to update this board, but I can't say I'll be holding my breath as we wait for a corporate mandate to come down from Starwood to their hotels.