May I understand that it will be identified as non-qualifying stay if the room rate is lower than PCR website?
Since a lot of PCR members stayed at IHG hotels at corporate contract price during business trip.It means corporate contract price may be identified as non-qualifying price just I experienced.This is a big change and I will choose to share this information with as many members as possible.......
发件人: +Priority Club Service Center <PriorityClub@ihg.com>
主题: Priority Club Reference 1714 19021650
Dear Mr. XXX,
Thank you for your inquiry regarding an adjustment to your Priority Club® Rewards account.
We have reviewed your request for credit on your stay in question. We would like to inform you that the usual measure for a room rate's eligibility for points under Priority Club Rewards' Terms and Conditions is the level of discount relative to the hotel's prevailing rack rate.
Unfortunately, the room rate paid during the stay in question was steeply discounted and is ineligible for credit to your account. Below is the link for Priority Club Rewards' Terms and Conditions for your reference: http://www.ichotelsgroup.com/h/d/pc/1/en/c/2/content/dec/pc/0/en/ptc.html
However, if you have incurred other charges during your stay, you may forward your itemized invoice to us in JPEG or PDF format so we may credit them accordingly to your account. Qualifying charges include food and beverage, phone, laundry, and Pay-per-View movies.
May we suggest making your future reservations through us or through the website athttp://www.priorityclub.com to ensure you are getting qualified rates.
Should you need further assistance, please feel free to contact us directly. Attached is the link to our service centers' phone numbers page,http://www.priorityclub.com/contactus.
Anne L. Guinto
Priority Club Rewards
It's Easier. Enjoy.
Use your Priority Club number and PIN to access your Priority Club Rewards® account online, make reservations, browse the member catalog and more!
Visit:http://www.priorityclub.com for more information.