First of all, congratulations to your upgrade.
To answer your question:
1. We will earn points for you immediately once you check out from our hotel
2. As A-club Platinum guest, you will get the benefits in our hotel :
Fruit plater in room upon check in
One free drink in Lobby Bar
Free upgrade to the next catagory depending on the day availability
Free late check out until 16:00 depending on the day availability
If there is anything, please do not hesitate to contact us.
Pullman Guangzhou Baiyun Airport
Add: Guangzhou Baiyun International Airport, Guangzhou 510470, China
Regarding to your e mail as below, Actually A Club Platinum member card can do upgrade specially at Sofitel Hotel and subject to room availability and Guaranteed room availability with 3 days notice.
However we do have your reservation stay with us on 16-17/07/10 in that period our hotel at rest room available we are great to upgrade you from our Superior City view to our Superior Pool view room.
For Happy Hour our hotel we do have 3 times start from 15:30 - 17:30 hrs. at Sun bar ,17:30 - 19:30 hrs. at Moon bar and 18:30 - 20:30 hrs. at O2 lounge. And Breakfast you be able to join with us at The World Cafe restaurant open from 06:00 -10:30 hrs. The price is THB450. - Net per person. Future more if you have our Advantage Plus card you can present that card and get 50% discount from our restaurant.
Should you require any query or further assistant please feel free to contact me at anytime.