We have received your feedback relating to the recent email concerning the redemption of your SPG Mastercard Free Weekend Night award.
Thank you for contacting us regards to this matter. We have conducted an investigation with the Marketing Department and had confirmed that there was a technical glitch at our end that has resulted the email to be received by you even though you have yet to qualify for the award.
With this email, we would like to take the opportunity to remind our members that under “The SPG Mastercard Free Weekend Night” promotion, the award may only be earned upon completion of at least three eligible stays with any of the participating hotels or resorts between 01 November 2010 and 31 January 2011.
For the full details on the terms and conditions for “The SPG Mastercard Free Weekend Night” promotion, please refer to the registration page on the below link provided.