Thank you for taking the time to contact the Priority Club Rewards Service Center.
We would like to advise you that our system randomly selects Priority Club members to receive an offer to take the Crack the Case promotion. Also, the bonus offers under the Crack the Case promotion varies per participant and are being calculated based on a combination of factors such as their travel profile, spending habits and stay history with IHG.
Thank you for your understanding.
Dear Mr. Callejo,
Thank you very much for your quick reply.
But I still don't understand which kind of selected members are your target. Maybe the difference between us is they are enrolled in several of loyalty programs, and I am only enrolled in PCR.
And I don't think PRC will encourage their client to go to other loyalty programs such as SPG or A-Club just because those client only love PCR.