Thank you for your recent request to transfer Starpoints from your
Preferred Guest Account. We are unable to fulfill your request to
31,000 Starpoints to XXX's Starwood Preferred Guest Account at this
time. A change of address has recently occurred on one or both accounts.
complete this transaction, we require proof of residency--in the form
one of the documents listed below--to be sent to us showing the
address for one or both of the accounts that were recently updated.
fax one (or more as needed) of the below documents to the Starwood
Guest Program Services department at 519-633-8557 or you may scan your
documents and email to us at email@example.com.
1. Drivers License
2. Utility Bill
3. Household bill (must have name and address listed)
4. Voter's registration Please be sure to list your full name, Starwood
Preferred Guest account number and Ref # on the fax. If you did not
initiate this request, please immediately email internaltransfers@
starwoodhotels.com. We appreciate your patronage of Starwood Hotels &
Resorts Worldwide. Best regards,