Good afternoon, how are you today? Regarding your inquiry for our Diamond Trial promotion we have at this time. Unfortunately, the Shangri-la hotel chain is one that we do not match. Due to the miscommunication, I have upgraded your account to our Platinum status until 2/28/2011. To maintain the Platinum status, you need to have 5 stays or 15 nights with in a calendar year.
Again I apologize for any miscommunication. If you have any questions, just let us know. Have a great day and weekend.