本帖最后由 shtop 于 2010-10-2 00:03 编辑 |
September 30th, 2010
Dear Miss X,
We would like to thank you for choosing the Grand Hotel Florence for your stay in Florence for the following dates:
Arrival: November 19th, 2010
Departure: November 21st, 2010
We are pleased to share the exciting news that the Grand Hotel Florence, a landmark of history and tradition, will be closing its doors for a complete renovation from November the 1st 2010 to the 1st of May 2011.
The property will re-open as The St. Regis Florence, part of the most upscale brand of Starwood Hotels and Resorts, among the finest of all Italian luxury hotels and most prestigious hotel in Florence.
During the time of the renovation we will be committed to delivering the best service possible and we will re-direct your future bookings to the Westin Excelsior Florence, a historical five star Palace, located just opposite to the Grand Hotel, on the banks of the Arno River.
Having been selected one of the best hotels in the World in the Condé Nast Traveler's in 2009 and 2010 Gold lists, the Westin Excelsior represents a majestic 5 Star Deluxe property, a sister property of the Grand Hotel with similar levels of service.
During the time of the renovation it will be our utmost pleasure to keep you updated on the progress of the development of The St. Regis Florence.
We are therefore looking forward to welcoming our valued guests at the Westin Excelsior in Florence and are pleased to offer upgrades upon availability and to deliver the level of service we are renowned for.
We have already proceeded to re-direct your reservation to the Westin Excelsior at this point and would like to take the opportunity to send you your new confirmation number.
Your new confirmation number is: ......
We also kindly invite you to visit our website at westinflorence.com for further information on the Westin Excelsior Florence. Our reservation office can be contacted at the following numbers, in the event that you should have further questions:
Grand Hotel & The Westin Excelsior Florence
回复 6# panazhang