Greetings from Hyatt Worldwide Reservation Center, Hong Kong.
Thank you for your call on 27SEP10 regarding on the best rate guarantee in
Hyatt Regency Sanctuary Cove from 7-8OCT10.
After checking with our manager, your best rate guarantee from Agoda.com
is not a successful claim.
The reason is the room rate that shown on two website is the same at
AUD217, there may be a slight difference (AUD0.25) only due to the
exchange rate from the currency.
Therefore, I am sorry to inform you that your claim is not successful this
time, thank you.