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[求助问答] 请教!刚利用最优惠房价保证成功MATCH了价格,求教后续操作!

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钻石会员 鲜花(0)

lichliu 2010-9-5 12:31:07  | 显示全部楼层 | 阅读模式 | 专题 | 话题
刚刚收到邮件,由于准备预定的房间hotels的15%OFF 房价比starwood的15%OFF便宜几美元,已得到回复成功申诉了。
但其实我在starwood使用第二天半价的优惠,可以得到比hotel的15%OFF价格还低,我是否必须使用15%OFF的房价去订房,才能得到2000分,还是我可以照用第二天半价的promo去订房并入住,也可以得到申诉的2000分?

钻石会员 鲜花(0)

lichliu 2010-9-5 12:32:56  | 显示全部楼层
邮件如下:
Dear Mr. XXX,

  

I have reviewed your claim and I am happy to inform you that the information you have provided qualifies for the Best Rate Guarantee offer.


In order to finalize your claim at the Best Rate:


1. Please make your reservation online via a Starwood website for the dates submitted in your claim.
2. Return this email, within 24 hours, with your online confirmation number.


Guest Name: XXX
Arrival Date: October 4, 2010
Departure Date: October 6, 2010
Room Type: Superior
Actual confirmed rate: 277.26 MYR plus taxes
Pending claim file number: XXXXXXXX


When your confirmation number is received, your reservation will be modified to reflect the new, lower rate and the same room type and amenities offered by the competing provider. The new rate will be the competing rate less 10%, or the competing rate with a 2,000 Starpoint bonus, whichever bonus you have chosen when you submitted your claim.


You will receive an email confirmation that will include a file claim number when all has been finalized.

  
Your interest in our Best Rate Guarantee is appreciated and we welcome any claims you may submit in the future. The Best Rate Guarantee form is located here.

  
Best Regards,


Lisa Gremonprez
Best Rate Guarantee Specialist
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide

黑钻会员 鲜花(418)

pelapela 2010-9-5 12:34:00  | 显示全部楼层
只能用你申述的价格去订房的,不过如果你是去三天,你可以第一天订你申述的价格,第二天第三天再用另一个预定订better tomorrow的价格
~~~

蓝钻会员 鲜花(24)

wisa2002 2010-9-5 13:25:55  | 显示全部楼层
第二天半价是哪个优惠啊

黑钻会员 鲜花(418)

pelapela 2010-9-5 14:24:44  | 显示全部楼层
第二天半价是哪个优惠啊
wisa2002 发表于 2010-9-5 13:25


Better tomorrow,这个促销,在东南亚很多酒店都可以使用,社区里面有链接,站内搜寻一下就可以找到了

蓝钻会员 鲜花(20)

n23156 2010-9-5 16:31:08  | 显示全部楼层
原来这样也可以啊

钻石会员 鲜花(0)

lichliu 2010-9-5 17:20:36  | 显示全部楼层
谢谢!我已经按15%off预定了,虽然比better tomorrows贵点,不过赚2000分,价值更高,呵呵!

蓝钻会员 鲜花(11)

mstoneray 2010-9-6 09:46:14  | 显示全部楼层
2000分值400了,不错
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