Hi Ms --------,
I hope you are enjoying your stay at The Lanesborough, London.
I see you have another arrival for tomorrow, ----------, 2010 at The Lanesborough for 08 night stay. Your arrival time is 2pm as remarked. Should there be further changes, please do not hesitate to let me know so that I can work with the hotel to prepare your rooms prior to your arrival.
At the same time I would like to update that you have earned 11nights for SPG Free Weekend Award in your account as well as Mr ---------- too, whom has 11 nights of same award earned in his SPG account. This has to be redeem and stay by 19Dec 2010.
Let me know if you have plans for these award.
Starwood Hotels & Resorts Worldwide
9:00am - 6:00 pm SGT Monday - Friday