Thank you for your Email.
After I checked your A|Club member card, I had credited points to your account.
But when you checked out at Mercure Beijing Downtown, we found another A|Club card number, but it was closed status.
The card number is 3081034118716XXX which is under your name. I suggest you could ask the A|Club team to help you to combine them.
So you couldn’t miss the points next time.
I wish you could choose to stay at Mercure Beijing Downtown.
Thank you very much.