Dear Mr. XX,
Thank you for taking the time out of your busy schedule to send in your Diamond level credentials with Hyatt Gold Passport. We are excited to hear that you have considered making Starwood Hotels and Resorts the place for making your dreams come true.
As you are already an elite member with Hyatt Gold Passport, we recognize your extensive travel needs. It is our pleasure to make a one time complimentary upgrade to our Starwood Preferred Guest Platinum Preferred Level for the remainder of 2010 and for the entire year of 2011. In addition to the great benefits of our Platinum Preferred Guest Level, we simply ask that you maintain 25 eligible stays or 50 eligible nights each year. This minimum requirement is based upon a calendar year, January 1 through December 31.
To get you started on the road to great travel experiences at our wonderful hotels and resorts, we have submitted the request to have your Platinum Preferred Guest card sent to you. You can anticipate receiving your card in approximately six to eight weeks. In the meantime, you may print a copy of your temporary card from the Starwood Preferred Guest Website.
If you need assistance with setting up that special occasion, business trip or weekend getaway, we have a Platinum Concierge Agents available to assist you in that effort. You can reach us several ways, in the United States and Canada you can reach us by telephone at 1-888-625-4991. For all other countries, you can visit our website for the phone number of the office nearest you, or you can contact us by email at email@example.com.
When you have a free moment, please take a minute to visit either www.spgpromos.com, where you can learn what new promotions we are offering that will enhance your enjoyment of the Starwood Preferred Guest program, or www.spgflights.com, where you can learn about a unique benefit available only to Starwood Preferred Guests.
Thank you for allowing us to make your stay as memorable as possible. If there is anything else we can do to make your visit extra enjoyable, please do not hesitate to contact us at firstname.lastname@example.org.
Platinum Concierge Liaison
Starwood Preferred Guest