本来想尝个鲜，用免费房兑换华道夫，但是中国客服说不能兑换，然后直接打电话到DIAMOND DESK, 回答还是不行：|
Hello Mr. Shi,
Thank you for your message to Hilton Reservations and Customer Care. It is my pleasure to assist you today with your reservation.
The Waldorf Astoria Shanghai on the Bund is not accepting reward certificates at this time.
Thank you for your loyalty to Hilton and the Hilton Family Brand of Hotels.
We appreciate this opportunity to assist you and thank you for your continued loyalty! If you have any further questions or concerns, please let us know.