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杯具了 - 关于(两个活动累计)每stay/3000+ 每night/1000AA里程

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蓝钻会员 鲜花(63)

正宗花农

xyz_999 发表于 2010-7-31 16:54:04  | 显示全部楼层 | 阅读模式
实践出真知,这两个活动是不能累计的,起码是不能同时累计到AA里面... 小白鼠正在试验能不能分别同时累计到AA和其它的航空公司里程 (譬如AA+UA).请静候佳音...

如下是我和Hyatt客服的邮件回复.貌似鸡同鸭讲,她好象没明白我的意思..

Dear XXX:

Hello again and thank you for your return message.  

Your stay on July XX, 2010 was credied to the new American Airlines promotion and you received 2000 bonus miles for that stay.

Please let me know if I may assist you further.

Sincerely,

Hyatt Sales Representative


-----Original Message-----
From: XYZ_999

Thanks for your quick response. I appreciate it.

Could you please let me know why the 1000points/nt promotion is invalid to my stay of July XX according to the message within per email - ' You recently registered for an offer with Hyatt Customer Service to earn 1,000 American Airlines AAdvantage miles per night. Unfortunately, as of July XX, 2010, this promotion is no longer valid.' Is the American Airlines AAdvantage's problem, or my account's problem? By the term Hyatt posted, this promotion should be available until September 30, 2010.

--------------------------------
From June 15, 2010 through September 30, 2010 (yes this night does
count) our Hyatt Gold Passport members can earn 1,000 bonus miles per NIGHT (in addition to the 500 miles they can earn per stay) for a maximum of 30 nights! (WN members will earn 1 bonus credit on top of their 0.5 credits per stay)

Both existing and NEW Gold Passport members can register to participate in the promotion. Remember it is only valid for guests who choose miles for the stay and pay and Eligible rate. If you need clarification on this feel free to ask. Simply ask to enroll in TP30K2010 (using your preferred program).

Here are the Participating Programs
AA-American Airlines
2v-Amtrak
JL- Japan Airlines
NH- All Nippon Airways
QJ- Jet Airways
TA-Thai Airways
UA-United Airlines
US-US Airways
WN-Southwest Airlines
--------------------------------

Best Regards
XYZ_999

-----Original Message-----
From: concierge@hyatt.com [mailto:concierge@hyatt.com]
Subject: RE: Hyatt Gold Passport Promotion Announcement

Dear XYZ_999:

Thank you for contacting Hyatt Gold Passport Customer Service.  I
appreciate the opportunity to assist you.

Per your request, the promotion is was open to all Gold Passport
members.  You can changed airlines for the promotion, however, the night
counter will reset for the new airline, but not promotion.  Per example,
you already have stayed two nights and earned 1000 AA miles/nt for a
total of 2000 AA miles.  Then you switch airlines and the counter
resets.  The system views the next two nights as nights that were
already bonused, so you would not receive the new miles until after you
stayed an additional two nights.

Please let me know if I may assist you further.  Thank you for your
continued support of the Hyatt Gold Passport program.

Sincerely,

Hyatt Gold Passport Representative

Original Message Follows:
------------------------
From: XYZ_999
Thank you for informing.

I wonder this promotion is only invalid to me or to all Gold Passport
member? Is there something wrong to my promotion register or my account?

If the 1000 points is no longer valid to American Airlines AAdvantage
miles, how about UA or other mileages, still valid for this promotion?

Thanks and waiting for your feedback.

Best Regards
XYZ_999

-----Original Message-----
From: concierge@hyatt.com [mailto:concierge@hyatt.com]
Subject: Hyatt Gold Passport Promotion Announcement

Dear Hyatt Gold Passport Member,

You recently registered for an offer with Hyatt Customer Service to earn
1,000 American Airlines AAdvantage miles per night. Unfortunately, as of
July XX, 2010, this promotion is no longer valid. Please be aware that
you will keep the miles you?ve already earned, but you will not be able
to earn any additional miles in this promotion. The miles you have
already earned will post to your AAdvantage account in the next 4-6
weeks.

If you have not yet already done so, we encourage you to register for
the 60,000 AAdvantage miles promotion at goldpassport.com/american60k.
You can earn 3,000 miles per stay (up to 60,000 miles) through October
15, 2010. We are excited to share this promotion with you, as you can
earn more miles and have a longer period of time to do so.

We apologize for the inconvenience.

Sincerely,
Hyatt Gold Passport Customer Service

黑钻会员 鲜花(109)

chengjq 发表于 2010-7-31 17:40:26  | 显示全部楼层
恩,你和客服讨论这个问题确实会是鸡同鸭讲。

1.官方一直都说AA不参与每晚1000mile的活动
2.如果你注册了TP30K2010,确实每个stay可拿到1000mile,而且不影响30KAA每次的2500miles。
3.官方已经发现这漏洞,July 23以后的注册不再有AA的1000miles可以拿,之前拿的,可以保留。
鄙姓“

蓝钻会员 鲜花(63)

正宗花农

xyz_999 发表于 2010-7-31 18:02:52  | 显示全部楼层
回复 2# chengjq


请教: 1. 我打美国客服电话注册AA成功了,那就是客服业务能力的问题了吧
         2. 如果现在改成UA,是不是可以AA2500mile和UA1000mile同时拿呢?
         3.RP呀,我的就是在那天左右...

黑钻会员 鲜花(109)

chengjq 发表于 2010-7-31 18:08:39  | 显示全部楼层
1. 你说注册AA是什么意思?TP30K2010注册是不分航空公司的,但是客服应该可以告诉你AA是不参与的。至少我在17号注册的时候,他们直接说AA是不参与的。
2.可能性不大
3.和你rp没关系,本来只是系统漏洞而以
回复  chengjq


请教: 1. 我打美国客服电话注册AA成功了,那就是客服业务能力的问题了吧
         2.  ...
xyz_999 发表于 2010-7-31 18:02

蓝钻会员 鲜花(63)

正宗花农

xyz_999 发表于 2010-7-31 18:12:45  | 显示全部楼层
回复 4# chengjq


    我注册TP30K2010的时侯美国客服要了我的AA会员号码,而且和我说CI时不用和酒店说了,系统自动会认... OMG,莫非我打到山寨客服了...

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