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上海JW40楼万豪金卡两人用餐只能8折?

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蓝钻会员 鲜花(2)

asun 2010-7-3 07:14:18  | 显示全部楼层 | 阅读模式
万豪金卡用餐到底能几折? 昨晚急于去看球,懒得和他们多说,拿了水单先来飞茶问问,是不是宰我了?
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蓝钻会员 鲜花(2)

asun 2010-7-3 09:30:27  | 显示全部楼层
。。。。。。多收我1千块,怎么办?吵架去?有人一起去伐?我留了水单,叫餐厅经理在上面写了“ 2人携金卡8折”

蓝钻会员 鲜花(2)

asun 2010-7-3 09:31:35  | 显示全部楼层
还有,酒水对折伐?

蓝钻会员 鲜花(2)

asun 2010-7-3 09:43:27  | 显示全部楼层
啧啧,昨天你也在?花钱买的卡,规则怎么能改?

钻石会员 鲜花(5)

Kevin 2010-7-3 09:54:49  | 显示全部楼层
每桌一人免单,2人应该是对折的
不过有的酒店 酒水不接受打折!

蓝钻会员 鲜花(2)

asun 2010-7-3 10:30:44  | 显示全部楼层
该怎么去交涉呢?

蓝钻会员 鲜花(112)

dimsage 2010-7-3 13:00:08  | 显示全部楼层
某些牛x的餐厅用这种卡是不打对折

钻石会员 鲜花(5)

Kevin 2010-7-3 13:08:34  | 显示全部楼层
回复 8# asun


这个应该当场提出
之后再交涉,如何证明是几人一起用餐呢?

蓝钻会员 鲜花(2)

asun 2010-7-3 13:12:11  | 显示全部楼层
回复  asun


这个应该当场提出
之后再交涉,如何证明是几人一起用餐呢?
Kevin 发表于 2010-7-3 13:08



    我留了水单,叫餐厅经理在上面写了“ 2人携金卡8折”

蓝钻会员 鲜花(2)

asun 2010-7-4 15:39:52  | 显示全部楼层
电话了万豪金卡部,说上海的万豪金卡在JW只能8折,其他地方的卡就可以对折。明天讨债去,该找JW哪个部门?

钻石会员 鲜花(5)

Kevin 2010-7-4 15:51:54  | 显示全部楼层
电话了万豪金卡部,说上海的万豪金卡在JW只能8折,其他地方的卡就可以对折。明天讨债去,该找JW哪个部门?
asun 发表于 2010-7-4 15:39



如果金卡部这么说了,那就有点无奈了!
北京的金卡背面条款里就有一条免则条款:“特殊情况除外...”,但是酒店一般都是2人对折,包括香港JW
上海JW能对“其他地方的卡就可以对折”,貌似有点歧视。

蓝钻会员 鲜花(2)

asun 2010-7-4 15:53:26  | 显示全部楼层
我有北京金卡

蓝钻会员 鲜花(2)

asun 2010-7-4 16:06:50  | 显示全部楼层
打电话去,问:金卡在JW万豪能否对折?回答:上海JW不属于参与酒店,不可以,只能8折;问:为何金卡网站上有上海JW名单?回答:上海JW只参加亚太地区活动,上海本地金卡不能用;问:北京金卡可以对折么?回答:可以,就是上海卡不可以

这规则哪里有?规则可以任意解释和变更?

钻石会员 鲜花(0)

kuxingsen 2010-7-25 21:54:11  | 显示全部楼层
所以建议抵制上海 JW

蓝卡会员 鲜花(0)

maoyou 2010-8-17 20:23:44  | 显示全部楼层
靠。。。JW SHANGHAI怎么歧视上海自己的金卡啦。。。
prada 发表于 2010-7-4 16:10




    好像是的,我在著名网站上也看到有卖家说了。北京的金卡在JW可以5折,上海的不可以

蓝钻会员 鲜花(2)

freepoint 2010-8-17 22:53:41  | 显示全部楼层
我很严肃的告诉你,这个的确是2个人半价,我知道上海jw发行了360度俱乐部会员卡,并一度排斥其他上海7家(以前是4家)联合发行的会员卡进行打折,否则他自己的卡就不好卖了。

但是我要告诉你的,万豪金卡的外包公司和联网酒店都是遵循一致的原则,就是2个人半价。

JW属于联网,他必须遵守规定,以前他们只对上海的本地卡歧视,外地的,如苏州,北京,武汉,重庆的卡过去,他们都照样对折的。

你保留单据,可以让他们给你退款的,放心,

另提供官网给你参考,里面有参与酒店,也有优惠方法 ,也有JW 上海的参与餐厅的列表和介绍。

我在38楼咖啡厅都是双人半价,用上海的卡也如此,当然了,大家都知道的,服务费不折的,餐费*0.5


WWW.MARRIOTTGOLDCARD.COM
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freepoint 2010-8-17 22:56:10  | 显示全部楼层
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    Australia
Brisbane Marriott Hotel Melbourne Marriott Hotel Surfers Paradise Marriott Resort & Spa Courtyard by Marriott Surfers Paradise Resort Sydney Harbour Marriott Hotel Sydney Marriott Hotel Courtyard by Marriott Parramatta Courtyard by Marriott North Ryde China
JW Marriott Hotel Beijing Beijing Marriott Hotel Northeast Beijing Marriott Hotel West Renaissance Beijing Capital Hotel Renaissance Beijing Chaoyang Hotel Courtyard by Marriott Beijing Northeast JW Marriott Hotel Chongqing China Hotel, A Marriott Hotel, Guangzhou Sanya Marriott Resort & Spa JW Marriott Hotel Shenzhen JW Marriott Hotel Shanghai at Tomorrow Square Shanghai Marriott Hotel Hongqiao Shanghai Marriott Hotel Changfeng Park Renaissance Shanghai Pudong Hotel Renaissance Shanghai Yu Garden Hotel Renaissance Shanghai Zhongshan Park Hotel Courtyard by Marriott Shanghai Pudong Courtyard by Marriott Shanghai Xujiahui Suzhou Marriott Hotel Renaissance Suzhou Hotel Renaissance Tianjin Hotel Renaissance Wuhan Hotel Beijing Marriott Hotel City Wall Guam
Guam Marriott Resort & Spa Hong Kong
JW Marriott Hotel Hong Kong Hong Kong SkyCity Marriott Hotel Courtyard by Marriott Hong Kong India
Hyderabad Marriott Hotel & Convention Centre Indonesia
JW Marriott Hotel Medan Philippines
Cebu City Marriott Hotel Manila Marriott Hotel Singapore
Singapore Marriott Hotel Korea
JW Marriott Hotel Seoul Thailand
JW Marriott Hotel Bangkok Bangkok Marriott Resort & Spa Renaissance Bangkok Ratchaprasong Hotel Courtyard by Marriott Bangkok Mayfair, Bangkok – Marriott Executive Apartments Marriott Executive Apartments - Sathorn Vista, Bangkok Sukhumvit Park, Bangkok - Marriott Executive Apartments Hua Hin Marriott Resort & Spa Courtyard by Marriott Hua Hin at Cha-am Beach Renaissance Koh Samui Resort & Spa Pattaya Marriott Resort & Spa JW Marriott Khao Lak Resort & Spa JW Marriott Phuket Resort & Spa Courtyard by Marriott Phuket at Kamala Beach Courtyard by Marriott Phuket at Patong Beach Courtyard by Marriott Phuket at Surin Beach Renaissance Phuket Resort & Spa
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freepoint 2010-8-17 22:57:14  | 显示全部楼层
Dining Conditions

On presentation the membership card may be used for one complimentary meal (breakfast, lunch, dinner or brunch) when dining with at least one other person in all hotel operated restaurant outlets in participating Marriott Hotels & Resorts in the Asia Pacific and Australia region. Unless otherwise stated the membership card may be used on a maximum of sixteen separate occasions. Unless otherwise stated the membership card is valid on food only and is not valid on any beverages. The membership card is not valid for gratuities, service charge and tax. The membership card is not valid for special promotional events designated by the hotel(s), i.e. Valentine’s Day, Mother’s Day, Christmas Day, New Year’s Eve etc. The special promotional events vary from hotel to hotel. The membership card is not valid for room service or takeaway. Only one membership card may be accepted per table. Only one complimentary meal may be redeemed per table per meal period. The membership card must be presented at the time of dining to receive the dining benefit.
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freepoint 2010-8-17 23:01:16  | 显示全部楼层
http://www.marriottgoldcard.com/?page_id=675

加州扒房也是参加的餐厅,不属于外包餐厅的。

哈哈,你成功退款后,要来社区感谢大家的热心哦。
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蓝钻会员 鲜花(2)

asun 2010-8-19 01:36:02  | 显示全部楼层
谢谢超版,电话过去,还是没有解决,呵呵,准备发律师信了

蓝钻会员 鲜花(2)

freepoint 2010-8-19 07:27:21  | 显示全部楼层
不用这么复杂,直接找餐饮总监or宾客关系经理or大堂副理。
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wynn 2010-8-19 10:59:42  | 显示全部楼层
如果你想获得退款和餐饮方面的补偿,找餐饮总监最有用,他直接有权批示。向他投诉时,你着重于受到了餐厅员工误导或者欺骗,让你在客户面前很难堪。
应该会得到妥善的解决。

蓝钻会员 鲜花(2)

freepoint 2010-8-25 17:15:13  | 显示全部楼层
any 进展〉?
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freepoint 2010-8-25 17:17:09  | 显示全部楼层
楼主直接扫描你的水单,隐蔽关键隐私部分,如时间,签名等, 仅显示餐费金额  guest数量等,折扣说明,就可以让大家帮你出主意了。
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