Thank you so much for choosing our hotel for accommodation. However, we do apologize that we can not provide the accommodation on July 28, 2010 due to our hotel opening date delay from July 28, 2010 to August 18, 2010. As per hotel management team discuss, we would like to offer our recovery to provide 3 nights’ complimentary stay for your next time visit with upgrade to our Suite as our deep apology and compensation
fully understand that you have experienced inconvenience due to closure of the hotel and I do apologize for the inconvenience it caused. I would like to arrange an Executive Suite upgrade for your next visit and personally arrange everything to ensure your stay will be an enjoyable one.